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Get in Touch

Welcome to the contact page for Aviator, your independent online casino and gambling review website. We assist with questions about our content, reviews, and services. Please read through the sections below to understand how we can help and the most appropriate way to reach us for your specific inquiry.

As an independent review platform, we provide accurate, up-to-date information about online gambling operators. Your feedback helps us maintain the quality and reliability of our reviews and guides.

Who We Are (Independent Review Site)

Aviator is an independent affiliate and review website that evaluates online casinos, sportsbooks, and other gambling platforms. We are not a casino operator, sportsbook, or gambling service provider. We do not hold player accounts, process deposits or withdrawals, manage customer funds, or provide direct gambling services to players.

Our role is to research, test, and review gambling operators to help players make informed decisions. We earn revenue through affiliate partnerships when players sign up with operators we recommend, but this does not influence our honest assessments and reviews.

What We Can Help With

We welcome inquiries about several aspects of our service and can assist with the following:

  • Questions about our reviews, ratings, or content accuracy
  • Corrections or updates to information on our website
  • General inquiries about online gambling and industry trends
  • Partnership and advertising opportunities
  • Technical issues with our website functionality
  • Suggestions for new casino or sportsbook reviews
  • Media inquiries and interview requests

What We Cannot Help With

As an independent review site, we cannot provide assistance with issues related to specific gambling operator accounts or services, including:

  • Account verification, registration, or closure issues
  • Deposit, withdrawal, or payment processing problems
  • Bonus claims, wagering requirements, or promotional disputes
  • Game-related technical issues or bet settlements
  • Customer service complaints about specific operators
  • Requests to recover funds or resolve gambling disputes

Account, Deposit and Withdrawal Issues

For any issues related to your gambling accounts, deposits, withdrawals, bonuses, or gameplay problems, you must contact the relevant operator's customer support team directly. Each casino and sportsbook has its own customer service department equipped to handle account-specific inquiries.

Aviator does not have access to player accounts at any gambling operator and cannot intervene in disputes between players and operators. Most reputable operators offer multiple contact methods including live chat, email support, and telephone assistance available 24/7.

For legal matters, compliance questions, licensing inquiries, or formal business correspondence, please direct your communication to our legal department at [email protected]. This includes questions about our business practices, regulatory compliance, or any legal concerns regarding our content or services.

If you believe that content on the Aviator website infringes your copyright or intellectual property rights, please send your takedown request to [email protected]. Include detailed information about the allegedly infringing content, your contact information, and proof of ownership or authorization to act on behalf of the copyright holder.

We take copyright protection seriously and will respond promptly to legitimate DMCA requests in accordance with applicable laws and regulations.

Responsible Gambling Resources

Aviator promotes responsible gambling practices and encourages players to gamble within their means. If you or someone you know is struggling with gambling addiction, please seek help from professional organizations such as GamCare, Gambling Therapy, or your local gambling addiction support services.

Most licensed gambling operators also provide responsible gambling tools including deposit limits, session timers, and self-exclusion options.

Response Times

We aim to respond to all legitimate inquiries within 48-72 hours during business days. Complex legal or technical matters may require additional time for thorough review and response. During peak periods or holidays, response times may be slightly longer, but we will acknowledge receipt of your message promptly.

James Wilson
James WilsonExpert Reviewer↻ Updated 05.07.2026

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.